PRIVACY POLICY
Introduction
Shacks Evolution Limited ("we," "us") is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in compliance with the Nigeria Data Protection Act (NDPA) 2023.
Information We Collect
- Personal Identification: Name, date of birth, address, government-issued ID.
- Contact Details: Phone number, email address.
- Financial Data: Deposit/withdrawal history, payment method details (card/bank account/wallet info - stored by secure payment processors).
- Technical Data: IP address, device type, browser, operating system, pages visited.
- Gaming Activity: Bets placed, games played, account transactions.
How We Use Your Information
- To create/manage your account (Legal & Contractual Basis).
- To process transactions (Contractual Basis).
- To verify identity and prevent fraud (Legal Obligation & Legitimate Interest).
- To comply with regulatory KYC requirements from the Gaming Board (Legal Obligation).
- To send promotional offers (with your Consent - opt-in).
- To improve our services (Legitimate Interest).
Data Sharing and Disclosure
Service Providers: With trusted partners for payments, IT support, and security, under strict confidentiality.
Legal Obligations: If required by law or to protect our rights.
We do NOT sell your data.
Data Security
We implement SSL encryption, firewalls, access controls, and security protocols to protect your personal information.
Your Data Protection Rights (Under NDPA)
You have the right to:
- Access your data.
- Rectify inaccurate data.
- Request deletion (under certain conditions).
- Restrict or object to processing.
- Data portability.
- Withdraw consent for marketing.
Data Retention
We retain data as long as your account is active and as required by law.